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the opportunities presented by digital transformation for your business. In today’s fast-paced world, digital transformation is not a luxury but a necessity. With the rise of new technologies and innovations, it has become imperative for businesses to embrace digital transformation to stay competitive and relevant. Digital transformation is the process of leveraging digital technologies to […]

how to start the digital transformation for your business In today’s fast-paced world, digital transformation is not a luxury but a necessity. With the rise of new technologies and innovations, it has become imperative for businesses to embrace digital transformation to stay competitive and relevant. Digital transformation is the process of leveraging digital technologies to […]

The Impact of CRM on e-commerce in India Customer relationship management (CRM) has become an essential tool for e-commerce businesses in India. With the rise of online shopping, businesses have to focus on developing a robust CRM strategy to retain and acquire customers. The use of CRM in e-commerce has significantly impacted the way businesses […]

The CRM trends in the Indian banking sector In recent years, the banking sector in India has been undergoing a significant transformation in terms of customer relationship management (CRM) practices. The rise of digital technologies and the increasing focus on customer experience have led to several CRM trends in the Indian banking sector. In this […]